Operations & Supply Chain Management

In the Operations & Supply Chain Management (OPS) program you will be equipped to ultimately lead operations and supply chain management disciplines within their global enterprises. The growing globalization of supply chain management, a key component of OPS, produces a close fit with the Northwood mission of developing the future leaders of a global, free-enterprise society.

Operations and supply chain management has rapidly grown in importance as industries strive to become as efficient as possible. Globalization has further underlined the importance of supply chains. Industry professionals from diverse industries indicate there is a very high demand for staff who are competent in these areas and that there is a shortage of graduates with competencies in these disciplines.  They expect demand to keep growing over the long term, making graduates of an OPS program highly employable.

OPS Majors look forward to careers as:

• Supply Chain Manager
• Purchasing Manager
• Project Manager
• Quality Manager
• Business Process Manager
• Inventory Control Specialist
• Logistics Analyst
• Supply Chain Analyst

The OPS major would be a good fit for students with strong quantitative skills who are interested in management careers.

OPS Graduates will be able to:

• Oversee the development and implementation of a strategic business plan
• Design products, services, and processes that support the strategic business plan
• Measure all aspects of performance related to production, quality, and performance within an organization
• Implement Lean Manufacturing, Just in Time, Materials Resource Planning, and other relevant systems
• Create forward and reverse logistics systems that are sustainable
• Explain the role of technology in Operations Management
• Manage the supply chain and inventory levels for a business
• Manage projects in a professional manner as defined by the Project Management Institute
• Manage plant-wide and supplier quality using tools and techniques as specified by the American Society for Quality
• Manage continuous improvement / process improvements efforts within an enterprise
• Have obtained the required knowledge to pass the Quality Engineer Certification - CQE exam
• Have obtained the required knowledge to pass the APICS Certified in Production and Inventory Management (CPIM) exam

Curriculum Guide

Contact Information
Professor Doug Hentschel
989.837.4270
Office: Jordan C