News & Events
- 12 Noon: Florida Campus Weather Advisory
- Meet the 45th Annual Northwood University International Auto Show Executive Board – Show is October 10, 11, and 12
- Rollie Massimino Leads Team to Victory in Friends of Northwood University Golf Tournament
- Northwood University Announces Chair and Vice Chair of 45th Annual Auto Show
- Northwood University clinches titles, shows its best athletes are philanthropic scholars
Help Desk
 Can't Log-In? Password Reset |
 Faculty/Staff Support |
 Student Support |
 Blackboard Help |
 Blackboard User Manual |
The Information Technology Help Desk is your contact point for all computer related questions or problems at Northwood University. Help Desk staff will either assist you directly or route your request to the appropriate IT staff member.
Faculty/Staff Support
Utilize the resources below to access frequently used applications.
- Accessing the "S" Drive From Home Using Windows XP
- Accessing the "S" Drive From Home Using Windows VISTA
- Accessing Webmail
- Accessing Personal Web Space
- Dell Promotion for Northwood University
- Datatel New User Guide
- How to Synchronize Your Phone with an Exchange Server
- Internet Explorer 7.0 Reference Guide
- Internet Explorer 7.0 Shortcuts
- My.Northwood Login
- Password Reset
- Using Outlook Spam Folders
Telephone System Help Documentation
- Telephone User Guide
- Quick Reference Guide
- Directory Feature
- Michigan Messaging Features
- Florida Messaging Features
Student Support
Utilize the resources below to access user documentation.
- Accessing the "S" Drive From Home Using Windows XP
- Accessing the "S" Drive From Home Using Windows VISTA
- Accessing Webmail
- Antivirus Options for Non-Resident Students
- Connecting Macintosh/OSX Computer To The Network
- Dell Promotion for Northwood University
- Frequently Asked Questions
- How to Install "Clean Access" for Non-Residents
- How to Install "Clean Access" for Residents
- How to Synchronize Your Phone with an Exchange Server
- Internet Explorer 7.0 Reference Guide
- Internet Explorer 7.0 Shortcuts
- Password Reset
- Using Outlook Spam Folders
- Networking Your PlayStation
- Networking Your XBox
Additional Tools
- Click here for Wireless Specifications for your PC
- Click here for general Blackboard information, downloads, e-mail issues, and/or technology guides.
Microsoft Office 2007 is here!
Utilize the following links for reference:
- Microsoft Office Word 2007 Online Reference Guide
- Microsoft Office Excel 2007 Online Reference Guide
- Microsoft Office Powerpoint 2007 Online Reference Guide
- Don't have Microsoft Office 2007. Download the Microsoft Office Compatibiity Pack. By installing the Compatibility Pack in addition to Microsoft Office 2000, Office XP, or Office 2003, you will be able to open, edit, and save files using the file formats new to Word, Excel, and PowerPoint 2007
Hours of Operation
| While School is in Session | While School is Not in Session |
| Monday - Thursday, 8:00 a.m. - 8:00 p.m. |
Monday - Friday, 8:00 a.m. - 5:00 p.m. |
| Friday, 8:00 a.m. - 5:00 p.m. | Saturday & Sunday, CLOSED |
| Saturday, 12:00 p.m. - 2:00 p.m. | |
| Sunday, 6:00 p.m. - 8:00 p.m. | All times are Eastern Standard Time and excludes holidays. |
Contact Information
Location: Room 1, Second Floor | Griswold Communication Center
Phone: 989.837.4421 or toll free 877.209.HELP
Fax: 989.837.4334
Email