Help Desk
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The Information Technology Help Desk is your contact point for all computer related questions or problems at Northwood University. Help Desk staff will either assist you directly or route your request to the appropriate IT staff member.
Location
Room 1, Second Floor Griswold
Communications Center
Phone: 989.837.4421 or
Toll Free: 877.209.HELP
Fax: 989.837.4334
E-mail: helpdesk@northwood.edu
Hours of Operation
Monday-Thursday
8:00 a.m. - 11:00 p.m.
Friday 8:00 a.m. - 6:00 p.m.
Saturday 12:00 p.m. - 5:00 p.m.
Sunday 5:00 p.m. - 10:00 p.m.
Winter Break Hours (December 17 - January 14):
December 17 and 18 CLOSED
December 19 - 22
8:00 a.m. - 5:00 p.m.
In observance of the Christmas and New Year's holidays, the Help Desk will be closed December 23 through January 2.
January 3 - 14
Monday - Friday
8:00 a.m. - 8:00 p.m.
Saturday and Sunday CLOSED
*Normal business hours will resume on January 15
All times are Eastern Standard Time and excludes holidays.
During my.northwood.edu outages, unless otherwise noted, Web Advisor and Web Mail can be accessed by logging into: http://mail.northwood.edu for Web Mail and http://webadvisor.northwood.edu for Web Advisor
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