The Information Technology Help Desk is your contact point for all computer related questions or problems at Northwood University. Help Desk staff will either assist you directly or route your request to the appropriate IT staff member.

While located on the Michigan Campus, the IT Help Desk services Students, Faculty, and Staff at all locations.

Location

Room 1, Second Floor Griswold
Communications Center
Phone: 989.837.4421 or
Toll Free: 877.209.HELP
Fax: 989.837.4334
E-mail: helpdesk@northwood.edu

Hours of Operation

IT HELP DESK

HELP DESK | UPPER GRISWOLD | ROOM 1

All times are Eastern Standard Time and excludes holidays

Monday – Thursday

7:30AM – 11PM

Friday

7:30AM – 6PM

Saturday

Noon – 5PM

Sunday

5PM – 10PM

MICHIGAN CAMPUS COMPUTER LABS

JORDAN LAB | ROOM 10

Color Printer Available

Monday – Thursday

7:30AM – 11PM

Friday

8AM – 4PM

Sunday

2 – 11PM

 

MINER (PURPLE) LAB | NEXT TO SECURITY OFFICE

B&W Printer Only

Monday – Sunday

24 Hours a Day

 

TIMBERWOLF LEARNING CENTER – LOWER STROSACKER

Color Printer Available

Monday – Wednesday

7:30AM – 8:30PM

Thursday

7:30AM – 5:30PM

Sunday

3:30PM – 8:30PM

FLORIDA CAMPUS COMPUTER LABS

DALBY CAFÉ  

Color Printer Available

Monday – Sunday

24 Hours a Day

 

LAB  2 | DEVOS COOK | ROOM 107

B&W Printer Only

Monday – Sunday

8AM – Midnight

During my.northwood.edu outages, unless otherwise noted, Web Advisor and Web Mail can be accessed by logging into: https://mail.northwood.edu for Web Mail and https://webadvisor.northwood.edu for Web Advisor