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The Information Technology Help Desk is your contact point for all computer related questions or problems at Northwood University. Help Desk staff will either assist you directly or route your request to the appropriate IT staff member.

While located on the Michigan Campus, the IT Help Desk services Students, Faculty, and Staff at all locations.

Information Technology - Overview Video

Location

Room 1, Second Floor Griswold
Communications Center
Phone: 989.837.4421 or
Toll Free: 877.209.HELP
Fax: 989.837.4334
E-mail: helpdesk@northwood.edu

The IT Help Desk will be closed on Monday, September 7th in celebration of Labor Day.

Hours of Operation

IT HELP DESK

HELP DESK | UPPER GRISWOLD | ROOM 1

All times are Eastern Standard Time and excludes holidays

Monday – Thursday

7:30AM – 11PM

Friday

7:30AM – 6PM

Saturday

Noon – 5PM

Sunday

5PM – 10PM

JORDAN LAB | ROOM 10

Color Printer Available

Monday – Thursday

7:30AM – 11PM

Friday

7:30AM – 6PM

Saturday

Noon – 5PM

Sunday

5PM – 10PM

MINER (PURPLE) LAB | NEXT TO SECURITY OFFICE

B&W Printer Only

Monday – Sunday

24 Hours a Day

During my.northwood.edu outages, unless otherwise noted, Web Advisor and Web Mail can be accessed by logging into: https://mail.northwood.edu for Web Mail and https://webadvisor.northwood.edu for Web Advisor