Business Office

Please utilize this information to find answers to questions related to tuition, financial policies, and payment options. Our personnel are available to answer all of your business office questions.

Financial Policies

Refund Policy for the Adult Degree Programs

Students must notify the program center staff in writing of any changes to their enrollment. This date received will be the withdrawal date used in processing any refunds.

All courses dropped prior to the start of the course will be refunded in full.

Definition of a week: Seven days starting on the first scheduled meeting of a class.

Sixteen Week

• 90% weeks 1&2
• 75% weeks 3&4
• 50% weeks 5&6

Seven or Eight Week

• 90% week 1
• 75% week 2
• 50% week 3

Three or Five Week

• 90% week 1
• 75% week 2

Refunds for Recipients of Federal Financial Aid

Please read this important document regarding Federal Title IV funds. Please contact the Financial Aid Office for more information.

Collection Uncollected Funds/NSF Checks

A $35 service charge will be added for each check returned unpaid by the bank, each time it is returned. Each NSF check is redeposited one time.

Payment Options

The following list is the current accepted methods of payment:

• Personal check drawn on U.S. funds only
• Online payments: credit cards and e-checks (Pay via My.northwood.edu)
• Traveler's checks and money orders
• Educational savings plan
• Third Party billing
• Financial Aid

Any student whose account has been written off to collection will not be allowed to register for classes until balance is paid.

Personnel

Florida Program Center

Florida Outreach Center
2600 N. Military Trail
West Palm Beach, FL 33409-2911
Office Hours: Monday-Friday 8:30am - 5:00 pm
561.478.5515 - office
561.478.5535 - fax
E-mail

Contact: Daniel O'Connor
Business Office Manager

Texas Program Center

Texas Outreach Center
1114 West FM 1382
Cedar Hill, TX 75104
Office Hours: Monday-Friday 8:30am - 5:00 pm
972.293.5432 - office
972.291.3824 - fax
E-mail

Contact: Heidi McGuire
972.293.5460 - office

All Other Locations

Adult Degree Programs Center
4000 Whiting Drive
Midland, MI 48640-2398
Office Hours: Monday-Friday 8:30 a.m. - 5:00 p.m.
989.837.4437 - office
989.837.4104 - fax
E-mail

Contact: