Northwood University’s University College has specific programs available to students who are interested in the automotive dealership field.

• Financial Statement Analysis And Corrective Actions
• Dealership Management Series
• Financial Services
• Parts Management
• Service Management
• Dealership Accounting
• Used Vehicle Management
• Business Planning
• Critical Thinking For Profit Center Managers
• Successorship Planning

Financial Statement Analysis and Corrective Actions

Learn how to use the financial statements as a management tool. Determine how to take corrective action to improve dealership performance. The course is designed for Dealer Principals, General Managers, Business Managers, Bankers and Manufacturer's committed to assisting their Dealers.

Dealership Management Series

A series of five courses designed to provide the dealer a better understanding of dealership operations. Courses can be delivered over four consecutive days or as individual topic sessions.

Management Techniques

The course includes three components including Managing Human Resources, Merchandising Revisited, and Financial Management and Business Planning.

Financial Services

Designed for Business Office management, the course highlights how to make financial services a positive customer service center to further promote the dealership.

Parts Management

Designed to highlight both the retail and wholesale markets and how to turn your Parts department into a Profit Center.

Service Management

Highlights the importance of the Service Department, not only as a profit-generating department, but also as the primary customer satisfaction center that leads to repeat sales.

Dealership Accounting

Designed to teach how to track transactions through the system and how each department's activity impacts the overall financial stability of the dealership.

Used Vehicle Management

Highlights the vital role a successful used vehicle operation plays in the profitability of a dealership. Key elements include inventory planning and control and an integrated merchandising plan.

Business Planning

Learn to set objective budgets for all departments including establishing expense budgets to support activity required to reach objectives. Highlights profit allocation and management.

Critical Thinking for Profit Center Managers

Highlights how to develop, recognize and properly use information in the decision-making process.

Successorship Planning

Learn how to prepare the next generation to carry on a dealership's goals and vision for the future.

Northwood's Automotive Marketing Consulting

We offer mentoring to help prepare employee(s) for management positions. Consulting services include long term coaching where details are defined in a planning session and are designed to meet your specific dealership needs.